TERMS AND CONDITIONS

These terms and conditions (the "Terms and Conditions") govern the use of popuppublish.com (the "Site"). This Site is owned and operated by Pop-up Publishing. This Site is an ecommerce website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property
All content published and made available on our Site is the property of Kristoffer Roxas and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Sale of Services
These Terms and Conditions govern the sale of services available on our Site.

The following services are available on our Site:

  • Ghostwriting;
  • Editing;
  • Illustrating;
  • Marketing; and
  • Consulting.

The services will be paid for in full when the services are ordered.

These Terms and Conditions apply to all the services that are displayed on our Site at the time you access it. All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all services we provide. You agree to purchase services from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Subscriptions
Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription.

To cancel your subscription, please follow these steps: Monthly Cancellation Policy
Cancellation Policy for Monthly Services

Notice Period: Clients may cancel their monthly services with Pop-Up Publishing by providing a notice at least 7 days before the next billing cycle.
Refund Policy: No refunds will be issued for the current month once the service period has begun. However, the service will be discontinued for the following month after cancellation.
Procedure: To cancel, clients must send a written notice via email to hello@popuppublish.com, clearly stating their intent to cancel.
No Additional Fees: There are no cancellation fees for terminating monthly services.

Long-Term Contract Cancellation Policy
Cancellation Policy for Long-Term Contracts

Contract Length: This policy applies to contracts with a duration of [6 months/1 year/2 years/etc.].
Early Termination Fee: In the event of early termination by the client, an early termination fee amounting to [X]% of the remaining contract value will be charged.
Notice Period: Clients are required to provide a 30-day written notice for contract cancellation.
Refund Policy: Refunds for any pre-paid services beyond the notice period will be provided, minus the early termination fee.
Procedure: Clients must submit a cancellation request in writing to hello@popuppublish.com, specifying their reasons for termination and the desired end date.
Final Deliverables: Upon cancellation, Pop-Up Publishing will complete any services due within the notice period. No further services will be rendered after the termination takes effect.

Payments
We accept the following payment methods on our Site:

  • Credit Card;
  • PayPal; and
  • Debit.

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Refunds
Refunds for Services
We provide refunds for services sold on our Site as follows:

  • Refund Policy of Pop-Up Publishing

    Pop-Up Publishing is committed to providing high-quality services to our clients. Our refund policy is designed to be fair and transparent, ensuring client satisfaction while maintaining the integrity of our services.

    No Refunds for Services Rendered: We do not offer refunds for any services that have already been rendered. This includes any work that has been completed and delivered to the client, as payment for these services is for the time, effort, and resources expended.

    Refunds for Unrendered Services: If a client wishes to cancel a service that has not yet been rendered or is in progress, they may be eligible for a refund of the portion of the payment corresponding to the unrendered services, minus any applicable fees or expenses already incurred by Pop-Up Publishing.

    Cancellation Window: To be eligible for a refund, clients must request cancellation within 30 business days from the date of the service agreement.

    Refund Request Procedure: All refund requests must be submitted in writing to hello@popuppublish.com. The request should include the reason for the refund and any relevant details pertaining to the service.

    Processing Time: Refund requests will be processed within 30 business days. The refunded amount will be credited to the original method of payment unless otherwise specified.

    Exceptions: Pop-Up Publishing reserves the right to make exceptions to this policy on a case-by-case basis, at the discretion of our management, particularly in extenuating circumstances.

    By engaging the services of Pop-Up Publishing, the client agrees to the terms outlined in this Refund Policy.

Consumer Protection Law
Where the Business Practice and Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Limitation of Liability
Kristoffer Roxas and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Kristoffer Roxas and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law
These Terms and Conditions are governed by the laws of the Province of British Columbia.

Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:

(778) 268-6104
hello@popuppublish.com
999 Bowen Road, BC, V9R 2A4

You can also contact us through the feedback form available on our Site.

Effective Date: 20th day of November, 2023